We offer standard shipping within North America (U.S. and Canada). Once your order is placed with us, you’ll receive a confirmation email with your order information within 2-5 business days (order processing time is dependent on the carrier made used to process your order). Note that customers must opt-in to allow emails from Japanese Saws to receive this email.
Depending on the courier selected by the shipper, it may take 2-8 business days for your order to arrive after you receive the confirmation email. Please be paptient as the shipment may be delayed by weekends and statutory holidays.
If you have any issues with your order and have your tracking information, please contact the courier. If they are unable to assist you, please contact us via our contact form and we’ll ensure to reach out to you shortly afterwards.